Customers

Customers: How to Setup and Manage End User Access and Password Resets
Navigation: Customers   TIP: For best results, use Google Chrome when working in the platform   Overview: This article provides information on how ...
Wed, 1 Apr, 2020 at 4:39 PM
How to Create A Customer
Navigation Menu: Customers TIP: For best results, use Google Chrome when working in the platform   Overview:  This article provides detailed informat...
Tue, 14 Apr, 2020 at 12:33 PM
Credits: How to Issue Customer Credits
Navigation: Customers/Credits TIP: For best results, use Google Chrome when working in platform.   Overview: This article provides detailed information...
Mon, 20 Apr, 2020 at 8:30 AM
Cloud Accounts: How to Request a New AWS Cloud Account
Navigation Menu:  Customers   TIP:  To optimize platform functionality use Google Chrome. Overview: This knowledge base article provides in...
Mon, 27 Apr, 2020 at 12:12 PM
Cloud Accounts: How to Add (Link) Existing AWS Accounts to SES
Navigation Menu: Customer   TIP: For best results, use Google Chrome when working in the platform portals and the AWS Management Console.   Overvie...
Mon, 18 May, 2020 at 5:43 PM
Detailed Billing Exports: How to Configure S3 Bucket for Detailed Billing Data
Navigation Menu: Customer > Client Specific 'Edit' > Detailed Billing Exports TIP:  For best results, use Google Chrome when working in...
Wed, 27 May, 2020 at 6:54 PM
How to Unlink or Remove Cloud Accounts
Navigation Menu: Customers Overview: This article provides detailed information on how to remove a cloud account listed under a Customer. As a remin...
Fri, 22 Nov, 2019 at 11:05 AM
Charges and Discounts: How to Assign Support Plan Charges to Cloud Accounts
Navigation:  Customer, Charges and Discount Overview Support plans are custom fees assigned by the Reseller to customers by cloud provider.  ...
Tue, 21 Apr, 2020 at 12:16 PM
How Do I Find the SES End-Customer Portal URL?
If a Cloud provider has been enabled within the Reseller's SES account you control the services your customer(s) can use within the end customer portal...
Wed, 1 Apr, 2020 at 4:53 PM